Effective Date: July, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the Genesis Leads website, platform, applications, and related services (collectively, the “Services”) provided by Genesis Leads (“Genesis Leads,” “we,” “us,” or “our”).
By creating an account, accessing the Services, purchasing products or services, or otherwise using the platform, you agree to be bound by these Terms. If you do not agree with these Terms, you may not access or use the Services.
These Terms apply to all users of Genesis Leads and govern all purchases, orders, and use of the Services, including future purchases or additional services made through your account.
By using the Services, you confirm that:
Genesis Leads reserves the right to update, modify, or change these Terms as described below.
To access and use the Services, you must:
If you access the Services on behalf of a company, agency, or other organization, you represent that you have the authority to bind that organization to these Terms.
Certain features of the Services require you to create an account.
You agree to:
You may not share your account access with unauthorized individuals or allow others to use your account in a manner that violates these Terms.
Genesis Leads reserves the right to suspend or terminate accounts that contain inaccurate information, violate these Terms, or present a risk to the security or operation of the Services.
Genesis Leads provides online services designed to support insurance professionals and businesses.
The Services may include access to lead generation tools, customer management features, account management tools, and other related services.
Genesis Leads may modify, update, improve, suspend, or discontinue any portion of the Services at any time. We may also introduce new features or services that may be subject to additional terms.
We do not guarantee that any specific feature, service, or functionality will always be available or unchanged.
Certain products and services available through Genesis Leads require payment.
By placing an order or making a purchase through the Services, you agree to:
Payments must be successfully authorized before access to purchased services is provided.
Genesis Leads reserves the right to delay, suspend, restrict, or cancel access to Services in cases of:
You are responsible for all charges made through your account unless such charges resulted from unauthorized use caused by Genesis Leads’ actions.
Genesis Leads may change pricing, available products, or service offerings at any time. Changes will apply to future purchases unless otherwise required by law.
Due to the nature of digital lead generation services, purchases made through Genesis Leads are generally final once services have been provided or information has been made available through your account.
Genesis Leads does not provide refunds based on:
Genesis Leads may, at its discretion, review requests related to technical issues, duplicate information, inaccurate data, or errors in service delivery.
Any refunds, credits, replacements, or other resolutions provided by Genesis Leads are determined on a case-by-case basis and do not create an obligation to provide similar remedies in future situations.
Genesis Leads makes reasonable efforts to provide accurate and reliable information through its services. However, we do not guarantee that all information provided will be complete, accurate, current, or error-free.
Prospect information may change over time due to factors outside of Genesis Leads’ control, including:
You acknowledge that lead generation services involve variables outside of Genesis Leads’ control and that no lead, prospect, or information provided through the Services guarantees a successful contact, appointment, enrollment, sale, commission, or revenue.
You are responsible for reviewing, verifying, and determining whether any information provided through the Services is appropriate for your business purposes.
You are responsible for your use of the Services and any actions taken through your account.
You agree to:
This includes, where applicable, compliance with:
Genesis Leads does not provide legal, compliance, or regulatory advice. You are solely responsible for understanding and complying with the laws and requirements applicable to your business activities.
You agree that you will not use the Services to:
Genesis Leads reserves the right to investigate suspected violations of these Terms and may suspend or terminate access to the Services where appropriate.
The Services and all related materials, including software, technology, designs, text, graphics, logos, trademarks, content, and other materials, are owned by or licensed to Genesis Leads and are protected by applicable intellectual property laws.
Subject to your compliance with these Terms, Genesis Leads grants you a limited, non-exclusive, non-transferable right to access and use the Services for their intended purpose.
You may not:
All rights not expressly granted under these Terms are reserved by Genesis Leads.
The Services may include integrations, links, or connections to third-party websites, software, products, or services.
Genesis Leads does not control and is not responsible for third-party services, including their:
Your use of third-party services is governed by the applicable terms and policies of those providers.
Genesis Leads is not responsible for any loss, damage, or issues arising from your use of third-party services.
You acknowledge that you are entering into this agreement based solely on the terms and information provided through the Services and these Terms.
You agree that you are not relying on any statements, representations, promises, or guarantees made verbally, through informal communications, or outside of written agreements provided by Genesis Leads.
Genesis Leads does not guarantee any specific outcomes, including but not limited to sales results, conversion rates, appointments, enrollments, commissions, or revenue.
During your use of the Services, you may receive access to non-public information related to Genesis Leads, its operations, technology, business practices, or other confidential information.
You agree not to disclose, misuse, or distribute confidential information except as necessary to use the Services or as required by law.
Confidential information does not include information that:
The Services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, statutory, or otherwise.
To the fullest extent permitted by applicable law, Genesis Leads disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, and availability.
Genesis Leads does not warrant or guarantee that:
You acknowledge that lead generation and business results depend on many factors outside of Genesis Leads’ control, including market conditions, consumer behavior, follow-up practices, and regulatory requirements.
Genesis Leads does not guarantee any specific response rate, conversion rate, sales result, appointment volume, commission, or return on investment.
To the fullest extent permitted by applicable law, Genesis Leads and its affiliates, owners, officers, directors, employees, contractors, licensors, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of the Services.
This includes, without limitation:
To the fullest extent permitted by law, Genesis Leads’ total liability for any claim arising out of or relating to the Services will not exceed the amount paid by you for the specific product or service that gave rise to the claim.
Some jurisdictions do not allow certain limitations or exclusions of liability. In such cases, liability will be limited to the maximum extent permitted by applicable law.
You agree to defend, indemnify, and hold harmless Genesis Leads, its affiliates, owners, officers, directors, employees, contractors, licensors, and service providers from and against any claims, damages, liabilities, losses, expenses, and costs, including reasonable attorneys’ fees, arising out of or related to:
Genesis Leads reserves the right to assume control of the defense of any matter subject to indemnification, and you agree to cooperate with such defense.
Genesis Leads may suspend, restrict, or terminate your access to the Services at any time if we reasonably determine that:
You may stop using the Services at any time.
Termination does not relieve you of any obligations or payment responsibilities that arose before termination.
Any provisions of these Terms that by their nature should survive termination, including intellectual property rights, disclaimers, limitations of liability, indemnification, confidentiality, and governing law provisions, will remain in effect after termination.
Your use of the Services is also governed by our Privacy Policy, which explains how Genesis Leads collects, uses, discloses, and protects personal information.
By using the Services, you acknowledge that you have reviewed and understood our Privacy Policy.
By using the Services, you consent to receive electronic communications from Genesis Leads, including emails, account notifications, platform messages, billing communications, and service-related updates.
You agree that electronic communications satisfy any legal requirement that such communications be provided in writing.
You are responsible for keeping your contact information accurate and up to date to ensure that you receive important communications.
Genesis Leads will not be liable for any delay, interruption, failure, or inability to provide the Services caused by circumstances beyond our reasonable control.
Such circumstances may include:
Genesis Leads will take reasonable steps to restore Services when possible following such events.
You may not assign, transfer, or delegate your rights or obligations under these Terms without the prior written consent of Genesis Leads.
Genesis Leads may assign or transfer these Terms, in whole or in part, without your consent in connection with:
These Terms are governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict of law principles.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved exclusively in the state or federal courts located in Seminole County, Florida.
You consent to the jurisdiction and venue of those courts.
Nothing in these Terms prevents either party from seeking temporary or permanent injunctive or equitable relief when necessary to protect its rights, property, or confidential information.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified or limited to the minimum extent necessary to make it enforceable.
The remaining provisions of these Terms will continue in full force and effect.
The failure of Genesis Leads to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
Any waiver must be provided in writing by an authorized representative of Genesis Leads.
These Terms, together with the Genesis Leads Privacy Policy and any additional policies or agreements incorporated by reference, constitute the entire agreement between you and Genesis Leads regarding your use of the Services.
These Terms supersede all prior agreements, communications, representations, and understandings relating to the Services.
If you have questions about these Terms or the Services, please contact us at:
Genesis Leads
3444, Dawn CT
Lake Mary, FL 32746, United States
Email: support@genesisleads.net